Trouble Signing In?

(1) If you are receiving the below error message when trying to sign in on this website to view online education:

• Please ensure you have no typos in your entered customer account email address.

• Please note that while you may have an existing customer account under your state association’s website, a customer account on this website will be a separate account. You are safe to create a new customer account by clicking on “Sign In” and clicking on the “I am a New Customer” button.

(2) If you are receiving the below error message when trying to sign in on this website to view online education:

• Please ensure you have entered your password in correctly and you do not have CAPS Lock engaged on your keyboard

• Please reset your password by clicking on the "Forgot Password?" link
  OR

• Click the "Send Email Login Link" button which will email you a link for a password-free sign-in.
  

If you don’t know what your user information is, or it isn't working for you, please contact the Help desk at (877) 602-9877 or help@acpen.com to have your login information reset.